Member terms
Member terms
1. Your membership
- One seat: a membership is one seat for one person and their business. It covers every city in our library, including cities we add later. At checkout you tell us your field (for example, real estate agent, lender, or local business); it must be the one that matches your business.
- Who a seat covers: you and the one business named at checkout. If you're an agent or loan officer, your seat covers you and marketing that features you, not others at your brokerage, team, branch or company unless they have their own seat. If your business is a brokerage, branch or team, your seat covers the business's own marketing, not the personal marketing of agents or loan officers who work there. You can't change the business named at checkout, except to update its name if your own business is renamed, or to name your new brokerage or company if you, the same person, move to one, with our OK. Don't share your access, folder link or login.
- Limited seats: membership is capped. When it's full, new members can join only as spots open. If you're charged after membership is already full, we'll refund you in full within 5 business days. We set the number of seats and may change it; we'll post a notice on our site before a change takes effect. A seat isn't exclusive: other members, including others in the same city or field, use the same library, and the photographers may license their work elsewhere.
- Getting your folder: when you join, we share the Local City Content Google Drive folder, with a folder for each city, with the Google account you give us, usually within one business day. If we can't share it within 5 business days, you can cancel for a full refund. The Google account must be your own, used only by you, not a shared, group or office address. You may change it by emailing us.
- Who can join: by joining, you confirm you're 18 or older, joining for business purposes, based in California, and authorized to act for your business.
- If a sign-up detail isn't true: if you gave a false detail at sign-up (including your field) to get around a full membership or a limit in these terms (for example, the client-work rule in section 4), we may end the membership as a breach under section 11. If any other sign-up detail isn't true, we may end the membership by refunding the unused part of the month, and you keep your downloads.
2. Price, renewal and cancelling
- Price: $97 a month, billed through Stripe. Taxes, if any apply, are extra.
- Founding price lock: if you join before March 1, 2027, we won't raise your price while your membership stays active, even if we raise the price for new members. The lock covers your membership, including cities we add later; other products are priced separately. "Active" means not cancelled or ended. If your membership ends for any reason, including a failed payment that isn't fixed within 14 days, the lock ends, and if you rejoin later, the price at that time applies.
- Renewal: your membership renews automatically each month at your current price, charged to the card you used, until you cancel. If we ever change the price for members who aren't covered by the price lock, we'll email you at least 7 and no more than 30 days before the new price applies, and you can cancel before then.
- Cancel online, any time: use the Manage membership page (also linked in your welcome email), or email [email protected]. Your access runs to the end of the month you've paid for. Cancelling by email stops future charges as soon as we receive it (your access still runs to the end of the month you've paid for), and we'll confirm by email. Partial months and payments already made aren't refunded unless these terms or the law say otherwise.
- Missed or reversed payments: if a payment fails, we may pause your access until it's paid. If it isn't paid within 14 days, your membership ends. If a payment is reversed (for example, a chargeback that's decided for you), your membership ends and the files you downloaded in the period it covered aren't licensed; stop new uses and remove them as section 11 describes. Please email us before disputing a charge so we can fix it.
3. What you can do with the photos and clips
We give you a non-exclusive license that you can't transfer or pass on to others (except to your team, as below), to use the photos and clips to market your own business. For files you download while you're a member, the license has no end date, subject to sections 2, 4, 5 and 11. It includes:
- Social media posts, Stories, Reels and videos.
- Ads, flyers, postcards, door hangers, guides, signs and other print that markets your business.
- Your website, emails, newsletters and presentations.
- Cropping, resizing and adding your own text, logo and details.
- Slow-zoom and pan motion made from the photos, and upscaling the files to a larger size. (Motion or upscaling that adds things that aren't there falls under section 4.)
Your team. You may give files to your own employees and to people you hire to work on your marketing, such as a videographer, photographer, designer, editor or agency, so they can build them into pieces for your business. Send them the files you've downloaded; don't add them to our folder or give them your access. They may use those files only for your work, not for their own business, their portfolio or other clients. After the job, people you hire must delete the original files and may not reuse them or anything made from them. Before you send files, tell them these rules. They may not pass the files to anyone else. Hiring someone only so they can get the files doesn't count. You're responsible for how they use them.
City Story. You may put your name, logo, colors, headshot, contact details, license or NMLS line and required disclosures, a QR code to your own website or contact page, a short personal note (as long as it doesn't say you wrote or researched the guide), and a cover photo from that city's folder on the cover and back page of the client edition of the City Story for any city that has one, and share it with your clients and prospects, in print or as a PDF (including as a download on your own website), to market your business. The member pages (search ideas, AI notes and caption lines) are for you, not for handing out. You may share the City Story only while you're a member. When a new edition comes out, use it in place of older ones on your website. Keep the inside pages as we wrote them: don't change the facts, dates or sources, and keep the "City research and photos: Local City Content" line. You may not sell the City Story or present its research as your own. You may also quote facts from a City Story's inside pages, word for word, in your own pieces while you're a member; quotes already published may stay up after your membership ends.
AI tools. You may let your own AI tools (such as ChatGPT or Claude) read the folder or the files to help you make pieces for your business. This includes automated or scheduled tools. Where your AI plan offers it, you must turn off any setting that lets the AI company train on your uploads. Keeping files in your own private design or AI accounts is fine. Check what your tools make before you post it; you're responsible for anything published under your name.
4. What you can't do
- Resell, give away or share the files, or let another business use them. The exceptions are sharing with your team and handing out your City Story, as section 3 explains.
- Do work for others with the files. If you're a designer, photographer, videographer, agency or marketer, your seat covers marketing your own business, not work you do for clients. (For agents and lenders, marketing your own listings and services counts as your own marketing.)
- Make products where the photo is the main thing being sold (prints, posters, calendars, cards or merchandise for sale), or use a file in a logo or trademark.
- Upload them to a stock site or any library others can download from, or use them to train or fine-tune an AI model. (Offering your City Story PDF on your own website, as section 3 allows, is fine.)
- Use the files to make AI-generated, traced or lookalike copies of our shots, or to build your own library of shots for others.
- Feature another business on a piece made with the files. A piece may feature only your business, apart from the brokerage, company or other details your field's rules require you to show; co-branded pieces (for example, an agent and a lender on one flyer) need each business to have its own seat. Showing a public place, landmark or shopping center in our photos doesn't count as featuring another business, as long as you don't suggest it endorses or is connected with you (and see the store names and logos rule below).
- Claim you took the photos, or register them as your own.
- Edit a shot to show something that isn't really there (for example, a swapped sky or a removed building). Blending two of our shots into one scene counts as this kind of edit; placing separate photos side by side in a layout is fine. A clearly artistic version you make from the file for one of your own pieces (for example, a painted or illustrated look) is fine if no one could mistake it for a real photo, but not in an ad for a property. It's still covered by these terms as one of our files, not a new image you can reuse elsewhere.
- Present a home or building in a shot as your listing, as for sale, or as anyone's home, unless that's true.
- Use a photo to suggest that a business, place or person shown in it endorses you, or crop a shot to feature a recognizable person. The files don't come with model or property releases. Store names, signs and logos belong to their owners, and this license gives you no right to use them.
- Use the photos in anything illegal, hateful or misleading, or in housing ads that describe who should or shouldn't live somewhere.
5. After you cancel, and takedowns
Your access to the folder, including new shots, ends. Anything you already downloaded while you were a member, including files your AI pulled into pieces you made, you can keep using under these terms. The City Story is different: when your membership ends, stop sharing it and take it off your website within 7 days. Also, if a legal issue requires a shot to be removed, we'll email you, and you agree to stop new uses of it and remove it from websites, posts and ads you control within 7 days. In both cases, you don't have to recall printed pieces already handed out. Please keep your email address current with us.
6. Ownership
The photos and clips are owned by the photographers who shot them (today, Drone Projects) and licensed to us so we can license them to you. Our edits, sizes, file names, catalogs, READ-ME files, guides and City Stories belong to us; use them only to find and use the files, and to share City Stories as section 3 allows. Your membership gives you a license, not ownership. You don't need to credit the photographer in your posts.
7. Your own ad rules
You're responsible for what you create with the files, and for making sure it follows the rules for your field. For example, California real estate agents generally include their name and license number, among other required details, and lenders include their NMLS ID and their company's required disclosures. Fair housing laws apply to housing ads. Facts you or your AI add about a city (history, numbers, events) are yours to check before you publish them. Facts quoted word for word from a City Story's inside pages are our responsibility, as section 10 says.
8. What's in the library
We work to keep the library fresh. To keep things fair for every member, here's how it works:
- We shoot landmarks and places open to the public, not every street or a specific home. Some places can't be filmed (for example, the no-drone zone around Disneyland, or airport airspace the FAA won't approve).
- We plan to add new places and shots over time, but we don't promise a specific number or schedule.
- We decide which places the library covers and what goes in it. Suggestions are welcome, but they're only suggestions. A membership doesn't include custom shoots, a set number of shots of any area, or shots of a particular place.
- We may add, update, replace or remove shots and places at any time (for example, when a place changes, a shot gets old, or a takedown is needed). Files you've already downloaded stay covered by section 5.
- Your price covers access to the library, including new shots as we add them. It doesn't buy any particular shot, so not getting one you suggested isn't a reason for a refund or credit.
- We may change how we deliver the library (for example, a different sharing tool).
- When drone rules change. Flying is controlled by the FAA and by state and local laws, airspace limits, permits and safety conditions that can change at any time, and we don't control them. If a change means we can't keep adding new shots in a city, or at all:
- We'll email you as soon as we know.
- If we can still share the library but can't add to it, we'll tell you, and you can stay a member for the existing library or cancel any time.
- If we have to stop offering a city, your membership continues for the rest of the library, and you keep using what you downloaded from that city under these terms.
- If we have to stop the whole library, your access continues through the month you've already paid for, we won't charge you again, and you keep using what you downloaded under these terms (sharing the City Story ends, as section 5 explains).
- We aren't responsible for gaps or delays in new shots caused by these changes, and they aren't a reason for a refund of months already used.
9. Our promise and its limits
We promise we have the rights to license the files to you as these terms describe. If a file has a rights problem, we'll remove it and tell you. Otherwise, THE LIBRARY IS PROVIDED AS IS AND AS AVAILABLE, WITHOUT OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT), to the fullest extent the law allows. We don't promise that any AI tool, Google Drive or other service will work with the library; you can always download the files directly.
TO THE FULLEST EXTENT THE LAW ALLOWS, WE AREN'T LIABLE FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, AND OUR TOTAL LIABILITY TO YOU IS LIMITED TO WHAT YOU PAID US IN THE 3 MONTHS BEFORE THE CLAIM. These limits don't apply to fraud, willful misconduct, gross negligence, the rights promise above, or anything the law doesn't let us limit. They also don't reduce your obligations under section 10.
10. Claims about what you make
You'll defend and pay for any claim against MyDTI or our photographers that comes from what you or your team make or publish with the files, or from breaking these terms, including your field's ad rules and fair housing law. This doesn't cover: (a) claims about the inside pages of a City Story you shared without changes, as section 3 allows; (b) claims about facts you quoted word for word from those pages; or (c) claims that we didn't have the rights we promised in section 9, if you used the file as these terms allow.
11. Ending a membership
- We may end a membership that breaks these terms, for example by sharing files beyond what section 3 allows, reselling them, or sharing your access. We'll email you the reason. Your license to every file ends too: stop new uses, and within 7 days remove the files (and the City Story) from websites, posts and ads you control. You don't have to recall printed pieces already handed out. We won't refund the current month. You may not rejoin, yourself or through another person or business, without our written OK.
- While you're a member and for 12 months after, if we reasonably ask, you'll tell us within 14 days where you've used the files and who you gave them to.
- We may end a membership for another reason by giving notice and refunding the unused part of the current month (if it's because of a change in drone rules, section 8 applies instead). You keep your downloads.
- If we stop Local City Content, we'll give 30 days' email notice and refund any unused part of a paid month. If we stop offering a city for another reason, we'll email you at least 30 days ahead, and your membership continues for the rest of the library. If we have to stop because of a change in drone rules, section 8 applies instead. Either way, you keep your downloads.
12. Changes, disputes and other terms
- Changes: we'll email you at least 30 days before changes to these terms take effect (price changes for members without a price lock follow the notice in section 2) and update the date at the top. Changes apply going forward only and never raise a locked price. Changes never reduce your rights to files you've already downloaded, except for takedowns under section 5. If you don't agree, cancel before then; staying a member after the change date means you accept the change.
- Disputes: before either of us brings a claim, the one with the claim emails the other and allows 30 days to try to resolve it. Either of us may go to court right away to stop misuse of the files. After the 30 days, either of us may instead bring a claim in small claims court if it qualifies there. California law applies. Other claims go to the courts in San Bernardino County, California.
- Transfer: we may transfer these terms to whoever takes over Local City Content. You can't transfer your membership.
- Notices: we send notices to your membership email, and they count as received when sent. Send notices to us at [email protected].
- What lasts: sections 2 (for reversed payments), 3 (for downloaded files), 4 through 7, 9, 10, 11 and 12 continue after a membership ends.
- Agreement: by checking the box at checkout, you agree to these terms. These terms are the whole agreement about your membership. If any part is found unenforceable, the rest still applies.
Contact
MyDTI · Local City Content · [email protected]